The clinic’s documents

A first consultation takes 60 minutes and costs 750 kr. It includes an examination and a plan for your treatment.

A follow-up treatment takes 45 minutes and costs 550 kr.

A sports massage takes 30 minutes and costs 400 kr. Shockwave therapy takes 30 minutes and costs 450 kr.

A running analysis takes 60 minutes and costs 900 kr, with a video of your running and a written report.

A clip card of 10 follow-up treatments costs 4,950 kr and is valid for 12 months from the day it is bought.

You can cancel or move an appointment free of charge until 24 hours before it starts, by email, by phone or online.

If you cancel less than 24 hours before the appointment, or do not come, we charge a fee of 300 kr.

If you are ill with a fever or a contagious illness, please cancel even on the day. Tell us when you write, and we waive the fee once a year.

When we move an appointment, the old time is released when the new one is booked.

The clinic is open Monday to Friday from 08:00 to 17:00, and on Saturday from 09:00 to 12:00. It is closed on Sunday and on public holidays.

The phone is answered Monday to Friday from 08:00 to 10:00. Email is answered on weekdays, usually within one working day.

Appointments on Saturday are with Sara Lund and are mostly used for sports injuries and running analyses.

With a referral from your doctor, the region pays part of the price and you pay 40 percent: 300 kr for a first consultation and 220 kr for a follow-up treatment.

A referral is valid for 12 months. Bring it to your first consultation, or ask your doctor to send it to the clinic electronically.

If you have health insurance through your work, we bill the insurer directly when you give us your claim number before the appointment.

Without a claim number you pay at the clinic and send the receipt to your insurer yourself. Sygeforsikring danmark members can get part of the price back the same way.

Sara Lund treats sports injuries such as runner’s knee, ankle sprains and Achilles pain, and does running analyses.

Jonas Krogh treats back, neck and shoulder pain, including pain from working at a desk or a laptop.

Mette Bach treats patients after an operation or an injury, and gives sports massage.

Dry needling is part of a follow-up treatment when your physiotherapist finds it useful, at no extra cost.

Shockwave therapy is used for long-lasting tendon pain, such as tennis elbow, heel pain and Achilles pain.

Your first visit is always a first consultation, so the physiotherapist can examine you before any treatment.

When you write to book, the front desk holds a free time for you, and the booking is confirmed in our reply.

Every appointment has a slot of one hour in the calendar. A follow-up treatment uses 45 minutes of it.

You pay after the appointment at the clinic, by card or MobilePay.

Only the clinic manager, Lene Holt, can decide on a refund. The front desk passes your request to her, and she answers within two working days.

A clip card cannot be exchanged for money, but the manager can move unused clips to another person.

We are sorry when a visit did not go as it should. The clinic manager, Lene Holt, reads every complaint and answers within two working days.

If we run late, we tell you when you arrive. A treatment that starts late still gets its full time.

The clinic is at Nørrebrogade 112, 2200 København N, on the second floor. There is a lift.

There is room for bicycles in the courtyard. Street parking nearby is paid, and the nearest bus stop is Nørrebros Runddel.

Please arrive 5 minutes early for a first consultation and bring clothes you can move in.

We do not diagnose by email, because a physiotherapist needs to examine you first.

If you have sudden severe pain, numbness in a leg or arm, or lose control of your bladder, call your doctor or the medical helpline 1813 at once.

For pain that has lasted a while, a first consultation is the right place to start.